Privacy Policy for WHIR App

Effective Date: 10 April 2025

National Bulk Handling Corporation Pvt. Ltd. ("we", "us", or "our") developed the WHIR (Warehouse Hire Inspection Report) App to help Warehouse Supervisors conduct pre-hiring inspections of warehouses intended for commodity storage. This Privacy Policy explains how we collect, use, and protect your information when you use the WHIR app.

1. Information We Collect

We may collect and store the following information when you use the WHIR app:

• Personal Information:
  - User ID / Employee Code
  - Name and contact details (if provided by the employer)
  - Role or designation (Warehouse Supervisor)
• Device & Usage Information:
  - Device ID and model
  - Operating System and version
  - App usage statistics and crash logs
• Location Data:
  - GPS coordinates for warehouse location tagging (only while using the app during inspections)
• Photos and Media:
  - Images of warehouses taken during inspections, uploaded by the user

2. How We Use Your Information

The information collected is used to:

• Facilitate warehouse inspections
• Generate WHIR reports
• Maintain inspection records for audit and verification
• Improve app performance and user experience
• Ensure compliance with company policies and legal standards

3. Data Sharing & Disclosure

We do not sell or share your personal information with third parties. However, your data may be shared:

• With authorized personnel within your organization for review and approval
• With legal authorities, if required by law

4. Data Security

We take appropriate technical and organizational measures to safeguard your data:

• Secure encrypted communication
• Role-based access controls
• Regular data backups

5. Your Rights

As a user, you may:

• View your inspection data within the app
• Request correction of inaccurate data via your organization
• Request deletion of data, subject to organizational policy and legal requirements

6. Third-Party Services

The WHIR app does not use third-party services that collect personal information, except analytics tools or internal APIs used by your organization.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be communicated through the app or your organization.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

National Bulk Handling Corporation Pvt. Ltd.
5th Floor, Richa 9, Plot No. 56, Road No. 17, MIDC, Andheri (East), Mumbai 400 093.
Email: customercare@nbhcindia.com
Phone: +91-22-45101000