Privacy Policy

National Bulk Handling Corporation Pvt. Ltd. — Android App for Market Research & Price Intelligence

Last Updated: [20-Sept-2025]
Contact: customercare@nbhcindia.com

1. Company Information

National Bulk Handling Corporation Pvt. Ltd. ("we", "our", or "us") is the data controller for the App described in this policy. This App is intended for internal use by authorized personnel in the Market Research & Price Intelligence Department.

Address:
Dynasty Business Park, 7th Floor, A-Wing, Andheri Kurla Road, Mumbai, Maharashtra
Email:
customercare@nbhcindia.com
Phone:
+91-22-45101000

2. Scope of Application

This Privacy Policy applies exclusively to the Android application that enables authorized users to:

  • Update commodity prices;
  • Approve or reject Cost Analysis Data (CADs).

The App is restricted to internal use and is only accessible to individuals granted explicit authorization by National Bulk Handling Corporation Pvt. Ltd.

3. Information We Collect

We collect only the minimum information required to provide the App's functionality and to maintain secure, auditable operations.

  • User Authentication Information: username, email, employee ID, or equivalent credentials required to verify and grant authorized access.
  • Usage & Audit Data: records of actions performed within the App (such as commodity price updates and CAD approvals/rejections), timestamps, and user identifiers for audit and compliance purposes.

4. How We Use Information

  • Validate and enforce department-level access controls.
  • Maintain audit trails and compliance records.
  • Ensure accuracy, accountability, and integrity of pricing and CAD processes.

We do not use collected data for marketing, advertising, or profiling external to organizational operations.

5. Data Sharing & Disclosure

We do not sell, rent, or trade user data. Data disclosure is limited to the following, when necessary:

  • Internal Teams: audit, compliance, or IT teams on a need-to-know basis.
  • Legal Requests: disclosures compelled by law, regulation, court order, or authorized government request.
  • Service Providers: technical or infrastructure providers under confidentiality agreements when such sharing is necessary to operate or maintain the App.

6. Data Security

We implement industry-standard administrative, physical, and technical safeguards, including encrypted data transmission and role-based access controls, to protect information processed by the App. While we strive to protect data, no system is entirely risk-free; we continuously review and improve our security posture.

7. Data Retention

Operational logs and audit records (such as price updates and CAD actions) are retained in accordance with internal company policy and applicable regulatory obligations. Authentication and identity data are retained only as long as accounts remain active or as required by policy.

8. User Rights & Access

Authorized users may, via their department administrator or designated contact, request:

  • Access to their own activity logs;
  • Correction of inaccurate identity information;
  • Deactivation or suspension of accounts no longer required.

Requests are handled by National Bulk Handling Corporation Pvt. Ltd. in accordance with internal procedures.

9. Third-Party Services

This App does not integrate with third-party advertising or marketing networks. Any technical third-party services required for internal operation are used under strict confidentiality agreements and only when essential to maintain the App.

10. Children’s Privacy

This App is not intended for public or minor use. We do not knowingly collect information from individuals under the age of 18.

11. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in operations or legal requirements. Updates will be communicated internally and the "Last Updated" date will be revised accordingly.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your data, contact:

National Bulk Handling Corporation Pvt. Ltd.
Market Research & Price Intelligence Department
Dynasty Business Park, 7th Floor, A-Wing, Andheri Kurla Road, Mumbai, Maharashtra
Email: customercare@nbhcindia.com
Phone: +91-22-45101000